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Coronavirus (COVID-19) – Resources for cafes, restaurants & foodservice professionals
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SilverChef COVID-19 Assistance Hotline: 1800 316 409
The impact of the Coronavirus (COVID-19) pandemic is unprecedented, and we’re saddened to see the Australian hospitality industry hit so hard. SilverChef is here to support you - our customers and partners - through these difficult times… and we’ll still be here to support you when the recovery begins. For now, we’ve put together this list of useful and reliable resources to help you. From ensuring you do the right thing by your staff, to bringing your hygiene practices are up-to-date, it’s all here – and we’re keeping this page updated to reflect the current scenario as it evolves.
Coronavirus Business Information and Assistance
Keep up to date with the latest advice and assistance from government, business advisers and industry associations.
Australian & State Governments - Coronavirus information and support for business
Australian Tax Office - Support measures to assist those affected by COVID-19
Restaurant & Catering Australia - Coronavirus Information Hub
SilverChef - Business Support Webinars
NZ Restaurant Association - Advice for members on the coronavirus outbreak
Restaurants Canada - Navigating coronavirus: resources for foodservice operators
US Restaurant Association - Coronavirus Information and Resources
Advice about Employment Issues
Managing your staff will need close attention – obtain advice from FairWork, industry associations and your legal adviser.
Fairwork Australia - Coronavirus and Australian workplace laws
Safe Work Australia - Coronavirus advice for business operators
Social Security for Staff – Job Seeker Benefit and Sickness Allowance
A Lawyer’s Advice – What Employees Need to Know About Coronavirus
Resources for Staff Training and Information
It’s time to step up the training of all staff, both kitchen, front of house and management.
What Hospitality Trainers Can Do – PDF guide to resources
How to Wash Your Hands (video 37 secs.) and Handwashing101 (video 2.5 mins.)
How to protect yourselfagainst COVID-19 (video 100 sec.) World Health Organisation
Coronavirus in the Workplace (video 34 min.) World Health Organisation
How Hospitality & Restaurant Trainers can Work Remotely
Health Information and Advice
Rely on trusted sources for the latest information, and keep your staff informed.
World Health Organisation - Coronavirus disease (COVID-19) technical guidance
Australian Dept of Health - Coronavirus (COVID-19) Resources
ABC News – Coronavirus updates